1. Overview
Tempteo ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our AI character platform (the "Service").
We use essential storage and minimal diagnostics to run the Service. Website analytics and marketing measurement are enabled by default. You can turn them off under Privacy choices below. We honor existing opt-outs and Global Privacy Control signals.
2. Data We Collect
We collect the following categories of information:
- Account Data: Email address, display name, authentication provider (Google or email), and profile preferences.
- Chat Data: Messages you send to and receive from AI characters. Chat logs are stored to provide conversation continuity and improve the Service.
- Telegram Data: Your Telegram user and chat IDs, username and display name when provided, language, and messages or media you send to our bots. We use these to identify your account, deliver replies, and keep your conversation history. Voice messages may be transcribed to let your companion reply. We also store your onboarding confirmation, its date, and the notice version you accepted.
- Generated Content: Images and other media generated through the Service.
- Usage Data: Pages visited, features used, timestamps, device and browser information, IP address, and permitted attribution identifiers such as UTM parameters or ad click IDs.
- Payment Data: When you make a purchase, Stripe processes the payment details needed to complete the transaction. Tempteo receives transaction and subscription identifiers, payment status, and limited billing details for support, accounting, fraud prevention, and legal retention. Tempteo does not receive or store your full card number.
3. How We Use Your Data
We use your information to:
- Provide, operate, and maintain the Service.
- Process transactions and manage subscriptions.
- Personalize your experience (e.g., preference-based recommendations).
- Communicate with you about your account, updates, and support inquiries.
- Monitor for and prevent abuse, fraud, and violations of our Terms.
- Improve and develop new features for the Service.
- Comply with legal obligations.
4. Third-Party Services
We use the following third-party services that may process your data:
- Stripe: Hosted checkout, payment processing, subscription management, refunds, dispute handling, and related transaction records.
- Telegram: Delivers bot messages and media. Telegram handles your use of its platform under its own Privacy Policy.
- Groq: Transcribes voice messages when you use voice input.
- Supabase -- Authentication, database, and real-time features.
- PostHog -- Product analytics and event tracking.
- Google Analytics 4 -- Website analytics and conversion measurement when permitted by your tracking preferences.
- Meta Pixel -- Advertising attribution and campaign measurement when permitted by your tracking preferences.
- Vercel Speed Insights -- Real user performance monitoring.
- ElevenLabs -- AI voice generation for character voice features.
- OpenRouter -- AI model routing for chat completions.
- Modal -- Image generation infrastructure.
- Sentry -- Essential error monitoring and crash diagnostics.
Each third-party service has its own privacy policy governing the use of your data. We recommend reviewing their respective policies.
6. Data Retention & Deletion
We retain your data for as long as your account is active or as needed to provide the Service. Chat logs and generated content are stored until you delete them or your account.
Upon account deletion, we will remove your personal data within 30 days. Some data may be retained longer where required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance).
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Portability: Request a portable copy of your data.
- Objection: Object to certain processing activities.
- Restriction: Request restriction of processing in certain circumstances.
GDPR (EU/EEA): You have the rights listed above. Contact us to exercise them.
CCPA (California): You have the right to know what data we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.
You can also withdraw optional analytics or marketing consent at any time through the tracking settings in the app.
To exercise any of these rights, contact us at support@tempteo.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance.
9. Contact
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at support@tempteo.com.