1. Overview
tempteo ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our AI character platform (the "Service").
We use essential storage and minimal diagnostics to run the Service. Website analytics and marketing measurement are enabled by default. You can turn them off under Privacy choices below. We honor existing opt-outs and Global Privacy Control signals.
2. Data We Collect
We collect the following categories of information:
- Account Data: Email address, display name, authentication provider (Google or email), and profile preferences.
- Chat Data: Messages you send to and receive from AI characters. Chat logs are stored to provide conversation continuity and improve the Service.
- Telegram Data: Your Telegram user and chat IDs, username and display name when provided, language, and messages or media you send to our bots. We use these to identify your account, deliver replies, and keep your conversation history. Voice messages may be transcribed to let your companion reply. We also store your onboarding confirmation, its date, and the notice version you accepted.
- Generated Content: Images and other media generated through the Service.
- Usage Data: Pages visited, features used, timestamps, device and browser information, IP address, and permitted attribution identifiers such as UTM parameters or ad click IDs.
- Payment Data: When you make a purchase, Stripe processes the payment details needed to complete the transaction. tempteo receives transaction and subscription identifiers, payment status, and limited billing details for support, accounting, fraud prevention, and legal retention. tempteo does not receive or store your full card number. When you pay with Telegram Stars, Telegram processes the payment and tempteo receives the Telegram payment charge ID, the amount in Stars, the product, and the payment status.
3. How We Use Your Data
We use your information to:
- Provide, operate, and maintain the Service.
- Process transactions and manage subscriptions.
- Personalize your experience (e.g., preference-based recommendations).
- Communicate with you about your account, updates, and support inquiries.
- Send you emails about your account, messages from your characters, new characters and offers. Every email has an unsubscribe link, and you can change your email settings in your account.
- Monitor for and prevent abuse, fraud, and violations of our Terms.
- Improve and develop new features for the Service.
- Comply with legal obligations.
4. Third-Party Services
We use the following third-party services and categories of service providers, which may process your data:
- Stripe: Hosted checkout, payment processing, subscription management, refunds, dispute handling, and related transaction records.
- Telegram: Delivers bot messages and media and processes payments in Telegram Stars. Telegram handles your use of its platform under its own Privacy Policy.
- Infrastructure and security -- Hosting, content delivery, protection against attacks, storage and backups.
- AI model providers -- Generate chat replies, photos, videos and voice notes, transcribe voice input and process text for character memory and chat features. They receive the text, media and conversation context each request needs.
- Email -- Sends our emails (account emails, notifications and newsletters).
- Analytics -- Product and website analytics, as described under Cookies & Tracking.
- Advertising networks -- Advertising attribution and campaign measurement when permitted by your tracking preferences. If you come to tempteo from one of our ads and allowed marketing, we store the ad click identifier with your visit and tell the ad network about events such as signing up, starting one of our Telegram bots, sending a first message or making a purchase. We use a pseudonymous ID or the click identifier, and for purchases this can include the amount. We never send message contents.
- Monitoring -- Error monitoring and crash diagnostics, and records of AI requests and replies so we can monitor quality and costs.
6. Data Retention & Deletion
We retain your data for as long as your account is active or as needed to provide the Service. Chat logs and generated content are stored until you delete them or your account.
You can delete your account in the account settings on tempteo.com or, in Telegram, by sending /deleteaccount to any tempteo bot.
Upon account deletion, we will remove your personal data within 30 days. Some data may be retained longer where required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance).
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you and the recipients it was shared with.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Portability: Request a portable copy of your data.
- Objection: Object to certain processing activities.
- Restriction: Request restriction of processing in certain circumstances.
GDPR (EU/EEA): You have the rights listed above. Contact us to exercise them.
CCPA (California): You have the right to know what data we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.
You can also withdraw optional analytics or marketing consent at any time through the tracking settings in the app.
To exercise any of these rights, contact us at support@tempteo.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance.
9. Contact
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at support@tempteo.com.