Support

Send us a short description of the issue and your account email. If you use Clara through Telegram, you can provide the Telegram user ID shown by /paysupport instead. For payment issues, include the date, amount, and receipt or Telegram payment charge ID if available. Never include a full card number, password, or authentication code.

Response time

Usually within 2 business days.

Billing

Change or cancel your plan under Subscription. In Telegram, send /app to Clara and open the app to manage your plan. Use /paysupport for help with a payment, including earlier Telegram Stars purchases.

Safety

Report a concern at support@tempteo.com with the subject “Safety report”.